Hotel Barcelo Maya Grand Resort, Puerto Aventuras ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Carretera Chetumal, Pto. Juarez Km.266,3, Puerto Aventuras, Mexico, 77750

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Aventuras 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 14.6 mi

Cancun (CUN) 49.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Paid parking

Baggage storage

24-hour services

24-hour reception

General

Non-smoking rooms
Wi-Fi
Parking
24-hour reception
No pets allowed
Wheelchair access
Air conditioning in public areas
Currency exchange
Souvenir store
Hairdresser

Sports & Fitness

Tennis court
Pool tables

Services

Room service
Laundry
Medical facilities service

Dining

Restaurant
Lobby bar
Poolside snack bar
Beach bar
Lunch
Dinner
Espresso machine
Buffet breakfast

Business

Business center

Children

Cribs
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Massage

Room features

Wi-Fi in rooms
In-room air conditioning
Heating
In-room safe
Mini-bar
Balcony
Jacuzzi
Kettle
Ironing facilities

Bathroom

Hair dryer

Media

Television
Paid movies
Telephone

Location

Carretera Chetumal, Pto. Juarez Km.266,3, Puerto Aventuras, Mexico, 77750

Map view

Carretera Chetumal, Pto. Juarez Km.266,3, Puerto Aventuras, Mexico, 77750

City landmarks

Ruin

Adoratorio

4200 ft

Coba Mayan ruins

1.6 mi

Nature reserve

Kantun Chi

2500 ft

Blue Cenote

2200 ft

Bahia Principe Residential Complex

TAO Wellness Center

1.3 mi

Quintana Roo

Cenote Eden

4100 ft

Beach

Caleta Chac-hal-al

4100 ft

Cenote Ponderosa

4100 ft

Puerto Aventuras

Cenote Media Luna

4300 ft

Carretera Tulum-Playa del Carmen

Jardin Del Eden Cenote

1.6 mi

Carretera Federal 307

Chikin Ha

1.2 mi

Beach

Xpu-Ha Beach

1.5 mi

Night club

Rauxa Show

1.2 mi

Marina

Marina Puerto Aventuras Office

1.5 mi

Zoo

Dolphin Discovery Riviera Maya

1.4 mi

Carretera Cancun-Tulum Km 307 Av. Tajma Ha 3 Km Interior Frente Xibalba-Kiuik y Bel Air Riviera Maya

Eco-Park Santuario De Los Guerreros

3.9 mi

Quintana Roo

Cenote Abierto

1.3 mi

Museums

Underwater Museum C.e.d.a.m

1.4 mi

Intersection of Punta Celis & Bahia Xcacel Streets

CEDAM Museum

1.8 mi

Carr. Tulum - Cancun km 269.5 Puerto Aventuras

Puerto Aventuras Beach Marina and Golf Resort

1.4 mi

Av. Cenote Minotauro

Xotik-Ha

1.4 mi

Quintana Roo

Cenote Chac-Mool

1.5 mi

Cenote Minotauro

1.7 mi

Cenote TajMa Ha

2.1 mi

Carretera

BioParque Lu'um Balam

2.5 mi

Nearby

Lake

Cenote Azul

2000 ft

Federal Highway Chetumal _ Puerto Juarez Km. 266.3 At Barcelo Maya Beach

Dolphinaris Barcelo

700 ft

Quintana Roo

Cenote, Garden of Eden

1700 ft

Hwy 307 Km 269

Cenote Cristalino

300 ft

Restaurants

Marenostrum

800 ft

Calle 20 Esq 25 Playa Del Carmen Quintana Roo

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

7.6

Location

8.8

Service

6.0

Dining

6.4

George

United Kingdom, January 2025

7.4/10

My stay at the Barcelo Maya Grand Resort was a mix of delightful moments and a few letdowns. The beach access was stunning, providing the perfect backdrop for relaxation, but I found the pool services somewhat lacking. Overall, it offered a lovely escape, though there were areas that could use improvement.

Rooms

8.0

My room was spacious and well-equipped, featuring luxurious Frette linens that made for a comfortable stay. The Bulgari toiletries added a touch of elegance, enhancing my experience.

Service

6.0

Service was attentive, but I did notice that responses to my requests could be slow at times. I expected a bit more efficiency, especially when it came to room service.

Location

9.0

The resort's location is perfect, with easy access to a breathtaking beachfront. I loved how close it was to local attractions, providing plenty of options for exploring.

Dining

7.0

The dining options were quite good, especially the grilled meat dishes. I enjoyed every meal, though I wish there had been a bit more variety in the menus.

Facilities

7.0

The facilities were impressive, with well-maintained areas for both relaxation and activities. However, the availability of laundry services could have been better promoted.

Joseph

United Kingdom, December 2024

7.4/10

My stay at Hotel Barcelo Maya Grand Resort was overall enjoyable. The beachfront access was perfect for relaxing, though I found the service at times could be improved. The dining options were varied, providing a delightful experience, even if some items took longer to arrive.

Rooms

7.0

The spacious room featured a magnificent ocean view. though I wished the decor felt a bit more modern.

Service

6.0

While the staff was friendly and polite, the response time for room service was longer than I anticipated. which affected convenience during my stay.

Location

9.0

The resort's location right on the beach was a significant highlight for me. providing easy access to beautiful waters and scenic views.

Dining

8.0

I enjoyed a diverse selection of dining options. especially the variety of international cuisines; however, some hot dogs I ordered could have been fresher.

Facilities

7.0

The amenities were extensive, with great facilities like the laundry service and medical assistance available. yet, I found myself wishing for a quicker laundry turnaround.

Steven

United Kingdom, November 2024

7.0/10

My stay at the Hotel Barcelo Maya Grand Resort was a delightful experience overall, with beautiful rooms and access to stunning beaches. However, the dining options were good but could use a bit more variety. 🌴✨

Rooms

8.0

The suite I stayed in was spacious and elegantly decorated, with a lovely view of the ocean.

Service

6.0

The staff was friendly and attentive, though there were a few delays in room service.

Location

9.0

The resort is located right on the beach, making it easy to enjoy the sun and ocean waves.

Dining

5.0

While there was daily fresh fish, I found that dining options were somewhat limited in variety.

Facilities

7.0

There were useful facilities like medical services and laundry, which added to the convenience of my stay.

Victoria

United Kingdom, November 2024

6.8/10

My stay at Hotel Barcelo Maya Grand Resort was largely enjoyable, with beautiful facilities and a stunning beach. yet there were a few hiccups that made the experience less than perfect. The dining options were a delight, though service could sometimes be slow, impacting the overall vibe. I would say it was a good experience overall, but not flawless.

Rooms

7.0

The room was spacious and well-appointed with beautiful views, making it a relaxing retreat. although I found the air conditioning a bit inconsistent at times.

Service

6.0

The staff were friendly and eager to assist, yet there were moments when the response time for requests could have been quicker. especially at peak dining hours.

Location

8.0

Nestled right by the ocean, the location was simply breathtaking. the soft sand and clear water made it a true paradise, though it was a bit isolated from local attractions.

Dining

7.0

Dining was a highlight with a variety of restaurants offering diverse menus, all of which were delicious. though I noticed that some dishes took a while to arrive.

Facilities

6.0

The resort facilities were impressive, providing everything from pools to wellness options. yet I encountered a minor issue with room service that took longer than expected.

Olivia

United Kingdom, November 2024

7.0/10

I had a wonderful stay at Hotel Barcelo Maya Grand Resort. The beachfront location provided breathtaking views and access to soft sandy shores. However, the dining options could use more variety at some of the restaurants. Overall, it was a relaxing getaway.

Rooms

8.0

The room was spacious with a lovely terrace overlooking the gardens, which I enjoyed every morning (perfect for sipping coffee!).

Service

6.0

While most of the staff were attentive and friendly, I encountered a slight delay when ordering room service (it took a bit longer than expected).

Location

9.0

The resort's location was fantastic, right on the beach, making it easy for me to indulge in sunbathing and swimming (I loved the gentle sound of the waves!).

Dining

5.0

Dining was generally good, but I felt the menu lacked variety in some restaurants (I hoped to see more local dishes!).

Facilities

7.0

The facilities were well-maintained, including the medical facility and laundry service, which was helpful during my stay (I appreciated having that peace of mind).